A Studio is a workspace for each part of your business. Your experts teach agents what they know, see how agents reason in return, and turn it into Experts, Notes, Podcasts, Videos and Quizzes your whole team can learn from.
The problem
Six months later a new team rebuilds the same workflow from scratch, because nobody could see what she knew.
Agent tooling is built for engineers, so the experts who know the right answer never get to teach it.
When people only approve agent output, they stop learning the work, and their judgment fades.
What a Studio is
Each Studio is scoped to one domain, like Support, Refunds or Compliance.
Refund policy, outage playbook and past tickets, synced from the tools you already use.
Maya, Support manager, approves what agents learn.
4.2a: outage refunds skip the $500 cap.
Support agent and Billing agent.
Customer Operations Studio
Refund policy · Outage playbook · Past tickets
Can I approve this $1,250 refund?
Yes, under exception 4.2a.
Rule 4.2aSame Studio app. Different knowledge, experts and rules for each team.
Studios share one graph, so your second Studio starts where your first ended.
Humans and agents, both ways
Expert to agent
AGENT PROPOSED
Decline the $1,250 refund, over the $500 cap
MAYA, SUPPORT MANAGER, CORRECTED
Approve it, the outage breached our SLA
BECOMES RULE 4.2a
Outage refunds above the cap are allowed
Agent to expert
Your experts stay sharp because they see how the work gets done, not just the result.
The human layer
Everything a Studio knows can be turned into something people can use. Same knowledge your agents run on, every answer cited.
Support Expert
Grounded
Ask the Studio and trace every answer back to approved knowledge.
From Studio → Expert
Correct. The SLA exception covers it. Record why.
Test judgment with the same situations your team handles.
From Studio → Quiz
Takeaway: the SLA exception overrides the standard cap.
Cited from Refund policy 4.2
Turn approved knowledge into a practical brief.
From Studio → Note
2:14 / 8:00
Help the team learn the policy wherever they work.
From Studio → Podcast
Outage refunds: the 4.2a exception
Policy
Exception
Approval
Walk through the rule and its exception step by step.
From Studio → Video
Priya, Support lead, added the outage refund playbook. Sam, two weeks in, handled an outage refund the way Priya would.
Share any of them with a link, or bring them into the tools your team already uses.
AI can summarize your content.
It can't capture the way you think.
Why a Studio
| Approach | Agents learn from it | Stays current | Shared across the team | Formats people use | Every answer cited |
|---|---|---|---|---|---|
| Wiki / knowledge base | |||||
| LMS / training decks | |||||
| Notebook-style AI tools | Partly | ||||
| AI Studios |
Studios are the one source your agents run on and your people learn from, kept current by every correction.
Getting started
Playbooks, policies and past tickets from the tools you already use.
The people who own the domain review and approve what agents learn.
Your agent runs on the Studio, and every correction makes it sharper.
FAQ
An AI Studio is a workspace for one part of your business, like Support or Compliance. It holds that domain's sources, rules and experts, and the agents that run on them. Experts teach the agents, see how they reason, and turn the Studio's knowledge into material the whole team can learn from.
They add files, playbooks and past decisions to a Studio and correct agent decisions where they happen. Once an expert approves a correction, it becomes a rule every agent on that Studio follows. No code and no redeploy.
Yes. Every run is broken into claims, assumptions and evidence in plain language, and runs where an agent was unsure are flagged for a human. Experts can also see patterns across runs.
Five experiences: an Expert you can chat with, a Note, a Podcast, a Video and a Quiz. Each one is built from the same knowledge your agents use, and every answer is cited.
Notebook tools make summaries and podcasts for one person from their own files. A Studio is shared by the team, kept current by every approved correction, and connected to the agents and rules running your work.
Yes. All Studios sit on one Collective Intelligence Graph, so knowledge built for one team can ground another without uploading it again, while each Studio keeps its own scope and owners.
Access follows the permissions you set and the permissions of the source systems. The graph runs in your cloud.
Stop letting your best judgment walk out the door.
Give your experts a Studio, and give every agent and every teammate what they know.
